Mainframe IBM (S/370)

hardware installation and connectivity troubleshooting

Mini computers IBM (AS/400)

hardware installation and connectivity troubleshooting

Personal computer:

Desktop, laptop, servers, IBM and compatible

Operating Systems:

Up to Windows 7 (2010) client. Windows 2K server, Ubuntu Linux, IBM OS/400

Using MS Office:

up to Office 2007

Installing and using MS mail clients:

up to Outlook 2007

Network Protocols:

TCP-IP, SNA.

Routing Protocols:

RIP V1 e V2, IGRP, EIGRP, OSPF single and multiarea, IS-IS (base), BGP, VRF Lite

High Availability & Redundancy:

Etherchannel, HSRP, VRRP, GLPB, 3750 Stacking.

Switching:
Spanning tree, VLAN, CSP, PVST, RSPT, MST, VTP, DTP, Multilayer Switching.
Wan & WAN Backup:
ISDN, Frame Relay, ATM, DDR, Dialer Profiles, PPP, PPP multilink, NAT.
Security:
ACL, AAA, Radius, TACACS+, VPN. Known Cisco Hardware: 2600, 2800, 7200, 2950, 3750, 6500
Storage:

RAID, clustering, backup and disaster recovery.

Virtualization:

Using VMWARE Inc. products